Frequently Asked Questions

Do you carry stock?

No, we are a drop shipper which means that we order the products from our suppliers and once we receive it ship it to you.

How long will it take for me to get my order?

Our policy is 7 to 14 working days from the date of placing the order and your funds clearing in our bank account.

I placed an order, it was delivered but I don't want it anymore?

If the product has never been opened or used and still in its original state then you are more than welcomed to return it within 3 days of delivery. Please note that the delivery cost will be for your account.


The courier attempted delivery however I was not at home?

Please send an e-mail to info@kindertjiesonline.co.za using your order number as the subject advising when you will be available for delivery.