Terms & Conditions

1. COPYRIGHT

1.1    To obtain permission for use of any content on this site please contact us via mail at info@kindertjiesonline.co.za

1.2    All moral rights of Kindertjies Online and employees/agents are reserved.

1.3    Kindertjies Online does not accept any liability for illegal, defamatory or obscene content. 

1.4    Users are encouraged to inform Kindertjies Online of any content that may be offensive or illegal.

2. PROPERTY RIGHTS

2.1 The Kindertjies Online website is managed and run by T.E.C

2.2. Everything on this site is the property of T.E.C. and cannot be copied. 

3. ELECTRONIC COMMUNICATIONS 

3.1 When a user visits the Kindertjies Online website or sends e-mails to Kindertjies Online,  that user consents to receiving communications from Kindertjies Online electronically and agrees that all agreements, notices, disclosures and other communications sent by Kindertjies Online satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing". 

4. HYPERLINKS

4.1 No person, business or web site may link to any page on this site without the prior written permission of Kindertjies Online. Such permission could be obtained from the person referred to in clause 1 hereof. This clause does not apply to parties that have entered into separate agreements with Kindertjies Online.

4.2 Hyperlinks provided on this site to non-Kindertjies Online sites are provided as is and Kindertjies Online does not necessarily agree with, edit or sponsor the content on such web pages.

5. SPYWARE 

5.1 No person, business or web site may use any technology to search and gain any information from this site without the prior written permission of Kindertjies Online. Such permission could be obtained from the person referred to in clause 1 hereof. 

6. DISCLAIMER 

6.1 Neither Kindertjies Online nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, Kindertjies Online makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to the person referred to in clause 1.

6.2 This web site is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Kindertjies Online that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software.

6.3 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Kindertjies Online and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

6.4 All items purchased from Kindertjies Online are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Kindertjies Online to such agents upon delivery of any item to such carrier. 

6.5 Neither Kindertjies Online nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.


7. PRICING 

7.1 The price of each product is displayed with the product, in the event of a product being on special, this price will be displayed.
7.2 All prices are quoted in South Africa Rands (ZAR)
7.3 All prices on the web site include VAT at the rate of 14%.
7.4 Prices are only valid on the website..
7.5 Shipping costs are calculated in accordance to region of delivery and is calculated by the weight of each product.

7.6  EO&E - Errors Omissions & Excepted - all precautions will be taken to provide correct pricing on this site, however in the event that an error does occur, no liability can be held against the company to provide such products at such pricing.  Receipt of an invoice for a purchase does NOT act as order confirmation.



8. DELIVERIES 

8.1 All deliveries will be delivered within 7 - 14 working days after reflection of payment in our bank account, taking into consideration the availability of stock and region.

8.2 Where delays and out of stock situations occur, every effort will be made to inform the buyer.

8.3 Deliveries outside the borders of South Africa will not be done.

8.4 The courier will request proof of identity from the person receiving the goods and will be required to record such details on the waybill.

8.5 By signing such proof of delivery document, the receiver confirms that the goods were received undamaged and in good condition.

8.6 In the unlikely event that the goods arrive damaged or items may be missing, and the receiver wishes not to accept the items, then they must indicate on the waybill the reasons for sending the parcel back and both parties will need to co-sign against this indication.

8.7 In the event of Kindertjies Online being given an incorrect delivery address or no one is present to receive the item at the time of delivery, the delivery will be returned to our offices, and we will then contact you to re-schedule the delivery. Please note that you will be charged the delivery fee again, as we use contract delivery teams and we are charged for each delivery, and in turn this fee will be passed onto the purchaser.

9. PAYMENT 

9.1 Bank Deposit

9.1.1 If the buyer selects the "pay via bank deposit" button, instructions will be given on how to deposit monies into the Kindertjies Online bank account and will be 
subject to the following rules:
9.1.2 The exact amount must be paid
9.1.3 The payments must be identified by supplying the order number and surname in the reference section of the deposit slip or on the electronic transfer and a copy of the transaction slip must be emailed through to info@Kindertjiesonline.co.za 
9.1.4 No transfers must be made from ATM's
9.1.5 Cheque deposits will be subject to a 21 day clearance period

 10. AGREEMENT OF SALE

 10.1 An agreement of sale between Kindertjies Online and a user only comes into effect if and when:

10.1.1 A deposit of an electronic transfer is reflected on Kindertjies Online bank statement (and only if such payment is received within 5 (five) working days after completion of the purchase cycle; or
10.1.2 A direct deposit is reflected on the Kindertjies Online bank statement (and only if such payment is received within 5 (five) working days after completion of the purchase cycle
10.2 Kindertjies Online reserves the right to refuse to accept and/or execute an order without giving any reasons. Kindertjies Onlin ealso reserves the right to cancel orders in whole or in part as circumstances dictate. Kindertjies Online shall only be liable to refund monies already paid by the user.
10.3 Kindertjies Online shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, Kindertjies Online will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies already paid by the user. 

 11. Stock

11.1. Kindertjies Online does not hold stock but lists products from selected 3rd parties on the catalogue.

11.1 Stocks of all goods on offer are limited. Kindertjies Online takes all reasonable efforts 
to discontinue the offer as soon as our supplier informs us that stock is no longer available. However, should items still be offered after stocks are sold, Kindertjies Online shall only be liable to refund monies where it is unable to fulfil orders at advertised prices.

 12. SPECIAL OFFERS

12.1 Kindertjies Online shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for whatever reason, conclude an agreement of sale while such prices remained low.

 13. REFUNDS

13.1 Should Kindertjies Online supply the incorrect product or if the product is damaged or faulty, Kindertjies Online shall exchange the unit for a new one, provided that the damaged unit is returned in its original packaging with all warranty cards, manuals and accessories. Certain made to order items may only be returned for replacement but not for refund.

13.2 Kindertjies Online work on a seven day refund policy. During this period any item purchased can be returned to Kindertjies Online, or an address specified by Kindertjies Online, at the cost of the purchaser, as long as the item is still in its original packaging. After confirmation that the item has indeed been returned in the appropriate status, Kindertjies Online will refund the purchaser the purchase price in full.

13.3 Cash refunds will not be given, and any monies due will be paid back into the users bank account.

 14. GOVERNING LAW

14.1 This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law. 

 15. PRIVACY

15.1 Kindertjies Online may use your information to contact you about promotions and special 
offers. You are entitled, at any stage, to opt out of this service. We do not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties. Kindertjies Online may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.

 16. SECURITY

16.1 The user agrees and warrants that its log-in name and password shall:

16.1.1 be used for personal use only; and
16.1.2 not be disclosed to any third party
16.1.3 The user allows Kindertjies Online to take all reasonable steps to ensure the integrity and security of the Kindertjies Online web site and back-office applications.
16.1.4 Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page shall be prosecuted and civil damages shall be claimed in the event that Kindertjies Online suffers any damage or loss.

 17. CHANGES TO AGREEMENT

17.1 Kindertjies Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 18. DISPUTES

18.1 In the event of any dispute of any nature whatsoever arising between the parties on 
any matter provided for in, or arising out of this agreement, and not solved between the user and Kindertjies Online, shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.

 19. DOMICILIUM

19.1 Kindertjies Online chooses its domicilium citandi et executandi for all purposes under this 
agreement, whether in respect of court process, notice, or other documents or communications of whatsoever nature, Randburg, Johannesburg, Gauteng and to request exact details via e-mail to info@kindertjiesonline.co.za

 

20. GENERAL INFORMATION

20.2 Your privacy is very important to Kindertjies Online and therefore any information you provide to us is stored on a secure server. 
20.3 Kindertjies Online may use your information to contact you about promotions and special offers. You are entitled, at any stage, to opt out of this service. We do not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties.
20.4 Kindertjies Online may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.